“As agents for change, we have been willing to change, which is something we ask of our clients. We have therefore changed a lot about how we aim to do business in the next 15 years,” says Lene Fjellheim, NLP and QL Coach trainer and partner at CoachTeam as – House of Leadership. “There is so much pressure and focus on results, which means that the demands on individuals are increasing all the time, and the result is that people don’t take the time to talk to each other.” Fjellheim explains that coaching is about believing in other people’s competency, rather than passing the blame.