Con Motoh, which originates from the musical expression relating to life and movement, is headed by CEO Erle Bryn, who is a specialist in the fields of conflict resolution, team observation, process management and leadership and team development. Erle explains that there are three key reasons why conflict within organisations appears. “Firstly, issues can arise as a result of there being changes or decisions that perhaps should have been made, but haven’t yet,” explains Bryn. “Many people make decisions based on the past, rather than the future. Secondly, it could be that people within the organisation have more responsibility than formal authority, which means that they are dealing with a lot of work, but when it comes to making decisions they’re powerless – and this often creates frustration.”